Whether you love it or hate it, there’s something to be said for Facebook’s popularity. Everyone has Facebook Messenger on their phones. Users spend hours of their days poring over dog pictures, cat videos, the occasional family update, and all the dank memes.
Hell, there’s even a wildly-popular page for Garlic Bread:
There's now a web browser version of Facebook Messenger to go along with the standalone smartphone apps the company is making everyone use. No, Facebook the website isn't taking away your ability. Facebook’s track record in this area is almost abysmal by popular standards. Whether or not it tracks everything you do, or it listens in, or not, there’s still the undisputable fact that once installed, the Facebook Messenger App will always be online, running in the background, until you turn off your phone.
Despite the silliness, Facebook is also a great tool for your business. You can connect with like-minded individuals in groups, and promote your business through your page.
One of the more underrated tools for businesses is Facebook Messenger. While everyone knows how to use it to keep up with friends, many businesses don’t know you can use it to keep up with your audience. It provides you with a place to talk one-on-one with both existing and potential customers, giving your business a human touch. People like the idea of being able to chat with you on a platform they’re already familiar with.
- Facebook is bringing Messenger, its standalone messaging tool, to the Web. The social network unveiled a Web version of Messenger on Wednesday, a way to chat from a browser tab on a desktop.
- 11,316,784 likes 13,180 talking about this. Messenger from Facebook helps you stay close with those who matter most, from anywhere and on any device.
People can visit your page and send you a message – Facebook has made it pretty simple. However, if you really want to use the power of Facebook Messenger as a communication tool, there’s no better way than to add a Messenger link on your website!
How to Create a Facebook Messenger Link
The anatomy of a Messenger link is pretty simple. You simply append your business’s username to the URL http://m.me/
.
Not sure where your username is? It’s the little @ under your Page name.
So, in my case, my Messenger URL would be http://m.me/overlockdesign. (Try it out – it works!)
To create a Messenger link, you simply need to link to your Messenger URL.
If you’re using the link in a WordPress post or page, you can simply highlight the selected copy and click the link button to create your link.
If you’re not using WordPress, or want to create your link elsewhere, you just need to drop in this code:
Viola! Just be sure to replace USERNAME with your Page’s username.
Messenger Links Everywhere
There are so many opportunities to use Facebook Messenger to connect. In addition to putting it on your website, you could drop the link in your email signature, on your social media profiles, or really anywhere you want people to connect with you. Using Facebook Messenger makes it easy for your customers to connect, so you can focus on your hustle.
Not feeling the DIY approach? I can set up your Messenger links for you – let’s chat.
Facebook Messenger and Instagram’s direct messaging services will be integrated into one system, Facebook has announced.
The merge will allow shared messaging across both platforms, as well as video calls and the use of a range of tools drawn from both platforms. It’s currently being rolled out across countries on an opt-in basis, but hasn’t yet reached Australia.
Facebook CEO Mark Zuckerberg announced plans in March last year to integrate Messenger, Instagram Direct and WhatsApp into a unified messaging experience.
At the crux of this was the goal to administer end-to-end encryption across the whole messaging “ecosystem”.
Ostensibly, this was part of Facebook’s renewed focus on privacy, in the wake of several highly publicised scandals. Most notable was its poor data protection that allowed political consulting firm Cambridge Analytica to steal data from 87 million Facebook accounts and use it to target users with political ads ahead of the 2016 US presidential election.
In a statement released yesterday on the new merge, Instagram CEO Adam Mosseri and Messenger vice president Stan Chudnovsky wrote:
… one out of three people sometimes find it difficult to remember where to find a certain conversation thread. With this update, it will be even easier to stay connected without thinking about which app to use to reach your friends and family.
While that may seem harmless, it’s likely Facebook is actually attempting to make its apps inseparable, ahead of a potential anti-trust lawsuit in the US that may try to see the company sell Instagram and WhatsApp.
Open Messenger Now
Together, with Facebook, 24/7
The Messenger/Instagram Direct merge will extend to features rolled out during the pandemic, such as the “Watch Together” tool for Messenger. As the name suggests, this lets users watch videos together in real time. Now, both Messenger and Instagram users will be able to use it, regardless of which app they’re on.
With the integration, new privacy challenges emerge. Facebook has already acknowledged this. And these challenges will present despite Facebook’s overarching privacy policy applying to every app in its app “family”.
For example, in the new merged messaging ecosystem, a user you previously blocked on Messenger won’t automatically be blocked on Instagram. Thus, the blocked person will be able to once again contact you. This could open doors to a plethora of unexpected online abuse.
Why this is good for Mark Zuckerberg
This first step – and Facebook’s full roadmap for the encrypted integration of WhatsApp, Instagram Direct and Messenger – has three clear outcomes.
Firstly, end-to-end encryption means Facebook will have complete deniability for anything that travels across its messaging tools.
It won’t be able to “see” the messages. While this might be good from a user privacy perspective, it also means anything from bullying, to scams, to illegal drug sales, to paedophilia can’t be policed if it happens via these tools.
Read more: Facebook's push for end-to-end encryption is good news for user privacy, as well as terrorists and paedophiles
Log In To Messenger Account
This would stop Facebook being blamed for hurtful or illegal uses of its services. As far as moderating the platform goes, Facebook would effectively become “invisible” (not to mention moderation is expensive and complicated).
This is all great news for Mark Zuckerberg, especially as Facebook stares down the barrel of potential anti-trust litigation.
Secondly, once the apps are merged, functionally they will no longer be separate platforms. They will still exist as separate apps with some separate features, but the vast amount of personal data underpinning them will live in one giant, shared database.
Deeper data integration will let Facebook know users more intimately. Moreover, it will be able to leverage this new insight to target users with more advertising and expand further.
Finally, and perhaps most concerning, is that by integrating its apps Facebook could legitimately respond to anti-trust lawsuits by saying it can’t separate Instagram or WhatsApp from the main Facebook platform – because they’re the same thing now.
And if they can’t be separated, there’s no way Facebook could sell Instagram or WhatsApp, even if it wanted to.
100 billion messages a day
The messaging traffic across Facebook’s platforms is vast, with more than 100 billion messages sent daily. And this has onlyincreased during the COVID-19 pandemic.
With the sheer size of its user database, Facebook continues to either purchase, or squash, its competition. Concerns about the company being a monopoly aren’t without merit.
Researchers and founding Facebook employees have called to have the company split up – and for Instagram and Whatsapp to become separate again.
Just a few months ago, Facebook released its Instagram-housed tool Reels which bears a striking resemblance to TikTok, another social app sweeping the globe.
Facebook Messenger Sign In
It seems this is just another example of Facebook trying to use the sheer size of its network to stifle growing competition, aided (perhaps unwittingly) by Donald Trump’s anti-China sentiment.
If competition is important to encouraging innovation and diversity, then the newest development from Facebook discourages both these things. It further entrenches Facebook and its services into the lives of consumers, making it harder to pull away. And this certainly isn’t far from monopolistic behaviour.
Web Messenger For Facebook
Read more: Trump's TikTok deal explained: who is Oracle? Why Walmart? And what does it mean for our data?