Jvc Air Mouse

Select your JVC receiver model and your cell-phone. The compatibility information will be displayed.

Jvc Air Mouse
Air Mouse Jvc Manual
Jvc Air Mouse Setup

*Be sure to update the JVC unit to the latest firmware. (7 March 2013)
See Update Guide

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*Be sure to update the JVC unit to the latest firmware. (7 March 2013)
See Update Guide

*Be sure to update the JVC unit to the latest firmware. (31 May 2013)
See Update Guide

Supported Cell-phone Compatibility List

・ = Usable.
— = Function unavailable.

Remark

*1Usable, but not stable.

*2Pairing is possible only with PIN (Personal Identification Number) code '0000'.

*3There may be cases where the mobile phone restarts when making a call.

*Phonebook in SIM cannot be retrieved.

*5Data other than Phonebook (Dialed Calls, Received Calls, Missed Calls) cannot be retrieved properly.

*6Phone number of the caller cannot be retrieved when receiving a call.

*7At receiving call, sometimes the correct phone name/number can not be displayed.

Important Notice for Bluetooth Operations

The following is a list of things you should know including various potential issues when using Bluetooth functions. Be sure to read it.

General

・Since Bluetooth is wireless communication, there may be cases where normal communication is not available depending on signal quality.

・Compatibility status shown above is applicable to the unit that we have used for the test. This does not guarantee that all units of the same cell-phone model will offer the same result.

・Some functions may require operations from the cell-phone. Refer to the cell-phone's instructions for details.

・Model names or model numbers are trademarks or registered trademarks of their respective holders.

・Connection with a PC is not supported.

・Number of characters available for each information display depends on the JVC head unit's display. All characters may not be displayed in all cases.

・Depending on the setting or status of the connected cell-phone, some functions may not work properly. For example on certain cell-phones, making a call via JVC head unit is possible only while the cell-phone's display is showing the standby screen.

・All functions related to Bluetooth depends on the cell-phones connected with JVC head unit.

Pairing

・JVC head unit may not be located depending on the signal condition or cell-phone setup.

・If the display does not show 'Connect', 'Pairing OK' and so on after the Pairing process is completed, Pairing has failed. If so, please retry Pairing after deleting the Pairing on both the JVC unit and the device to be connected.

・On certain cell-phones, PIN (Personal Identification Number) code is fixed. (e.g. '0000')

・The pairing and connection process depends on the cell-phone. Please check the operation of your cell-phone in advance.

Connection

・There may be cases where automatic connection is not established properly even if 'Auto Connect' is set to 'ON'. In this case, try again after confirming the settings of your cell-phone or turning the power off and then turning on again for both the JVC unit and your cell-phone.

・Connection status displayed on the JVC head unit is not necessarily identical to that of the connected cell-phone.

Dialing, Receiving (HFP)

・Noise or loud echo may occur during a voice call.

・On certain cell-phones, Switching Conversation on HFP (between head unit and cell-phone) may not work properly or noise may occur when switching.

・JVC head unit and cell-phone may not always match up properly (e.g. cell-phone doesn't cut the line even if the JVC head unit ends the display of call function, etc.).

・On certain cell-phones, the other party's phone number and name may not be displayed properly at call reception, while talking, or while talking to a call-waiting caller. (e.g. Plus sign (+) may not be displayed depending on the cell-phone.)

・Call-waiting is not supported.

・Some cell-phones can not reject an incoming call because the cell-phone does not support the function.

Ring Tone in Phone

・Even if 'Ringing Tone' is set to 'In Phone', the ring tone that is heard when receiving a call may not necessarily be identical to that set on the cell-phone.

Voice Dialing

・There may be cases where voices cannot be recognized easily or operation is not stable depending on the cell-phone model or environment in a car. If it is difficult to recognize your voice keyword, you can control microphone input level or noise/echo cancel setting on the receiver to improve.

Phonebook Function

・On certain cell-phones, Phonebook and Call History may not be identical between those of JVC head unit and cell-phone. (e.g. Plus sign (+) may not be displayed depending on the cell-phone.)

Jvc Air Mouse

If your cell-phone supports OPP, it is available to transfer your phonebook data from the cell-phone to JVC head unit manually. The following operations are necessary to initiate/terminate phonebook transfer:

1. Set the receiver to the transfer-wait mode (screen display example: 'Ready to Receive 000/400').

2. Use the cell-phone to transfer the phonebook entries you desire (individual entries, groups, and/or the entire phonebook can be selected and transferred; actual operation may vary depending on the type of cell-phone used).

3. Terminate the transfer-wait mode from the receiver (when maximum memory capacity is reached, the receiver will automatically terminate the transfer-wait mode).

・Before transferring phonebook data via OPP, some cell-phones need deleting the Pairing on both the JVC head unit and the cell-phone.

・Text characters of phone numbers that can be recognized on JVC head unit are numerals 0 to 9, + (plus), ＊(asterisk), a to d, A to D and # (pound) signs. Unrecognizable characters will be skipped; make sure the correct number has been displayed before making a call from the phonebook.

・Even if your cell-phone supports PBAP, it may be not available to access the phonebook/call history data memorized in your cell-phone or SIM card depending on your cell-phone's specification. And, after HFP connection is established between JVC head unit and your cell-phone, it needs some time to be available to browse the phonebook/call history data on JVC head unit automatically depending on your cell-phone and the number of phonebook/call history.

・International call may not be done from phonebook/call history of JVC head unit.

SMS (Short Message Service) or Text Message Receipt Notification

・Depending on the cell-phone, JVC head unit may not be notified even though the Receipt Notice mode for SMS or Text Message is turned on.

Air Mouse Jvc Manual

Battery remainder/ Signal strength indication

・Signal strength indication and battery remainder indication do not necessarily correspond to those on the cell-phone.

・JVC head unit is not compatible with Bluetooth audio players' signal strength and/or battery remainder indications.

Audio (A2DP, AVRCP)

・Sound may be interrupted or playback speed may vary. For example, during music streaming, the sound may be interrupted while HFP is connecting/disconnecting.

・Some cell-phones compatible with HFP only may stream music data. In this case sound quality is low.

・When starting and ending the call, music or noise may be heard for a moment if music streaming is being done in the background.

Jvc Air Mouse Setup

・During music streaming, the Key/Play Mode Controls or Displays related to AVRCP may not function as they should depending on the device.

・During Bluetooth audio playback, when the sound is interrupted by a call reception, call making, or voice recognition operation, playback may not resume automatically even after interruption ends.

・There may be cases where sound cannot be played from the JVC head unit even though the music is being played back on the cell-phone.

・To prevent distortion or static noise, adjust the volume level on the wirelessly connected device before use.

Jan 31 2019

To better understand the troubleshooting we provide for the Rveal Air Mouse Remote, please click on the link below to reference the user guide which shows the initial setup and a diagram labeling the main buttons and functions:

If your remote is malfunctioning, moving uncontrollably or not responding on the TV, please check these initial steps first before going to the troubleshooting methods below:

- Make sure your smart TV device is powered on with a blue light on top.
- Make sure 2 x AAA batteries are correctly inserted into the back of the remote.
- Make sure a red power light flashes at the top of the remote when pressing the OK button.
- Make sure the USB Receiver from the remote is tightly connected to one of the two USB Ports on your smart TV device and not into another device or port.

(Note: If you've inserted the batteries correctly but the power light on the remote does not flash green or red when pressing the OK button, then replace the batteries with different, new ones and try again. If the power light still does not appear, please let us know so we can take the proper action in resolving the issues. It's possible the remote is defective and needs to be exchanged under the warranty.)

REMOTE IS NOT RESPONDING
(Nothing happens on the TV when moving the air mouse or clicking on the directional arrows.)

If you've checked the initial steps above and the remote is still not responding, please follow these troubleshooting methods one at a time in order shown below. After attempting each method, check to see if the remote is responding on the TV by moving the air mouse or clicking on the directional arrows (up, down, left, right) around the OK button.

RESTART YOUR SMART TV DEVICE - Restart your smart TV device by unplugging it from the power supply and plugging it back in to make sure the TV screen is not frozen or stuck (it may be helpful to use the basic stock remote to see if it's working)
UNPLUG USB RECEIVER - Unplug the USB Receiver from the USB Port and tightly insert it into the other USB Port on your smart TV device. Try this several times alternating between USB Ports.
REMOVE THE BATTERIES - Remove the 2 x AAA batteries from the back of the remote and reinsert them correctly.
REPLACE THE BATTERIES - Replace the included 2 x AAA batteries with different, new batteries.
CHANGE THE REMOTE MODE - If the power light at the top of the remote is red when clicking the OK button, go near the plugged USB Receiver and click on the red TV button at the bottom of the remote to change the remotes mode and attempt to use it following.
PAIR THE REMOTE - To pair the remote with your smart TV device, unplugged the USB Receiver from your smart TV device (within 1 foot), press and hold the TV and OK buttons together at the same time for 15 seconds, and then release both buttons. The power light at the top of the remote should first blink red and then become solid red. Once the power light becomes solid red, plug the USB Receiver back into your smart TV devices USB Port. Once plugging in the USB Receiver into your smart TV device the light at the top of the remote should turn off. Once the light turns off the pairing is complete. Make sure to keep the remote near the plugged USB Receiver the entire time. If the remote still does not respond after pairing, unplug the USB Receiver from the USB Port and tightly insert it into the other USB Port on your smart TV device if that us an option. These steps may need to be repeated more than once to successfully pair the remote with your smart TV device.

REMOTE IS NOT FUNCTIONING PROPERLY
(Air mouse is not aligned or moves sporadically on the TV without your control.)

If the remote is responding on the TV when using the air mouse or clicking on the directional arrows, but it's not aligned or moves without your control, please follow these troubleshooting methods one at a time in the order shown below. After attempting each method, check to see if the air mouse is functioning properly, realigned, and not sporadic on the TV by moving it around.

(Tip: The best and easiest way to navigate around is with the directional arrows, not the air mouse. You can deactivate the air mouse by clicking on the red arrow button beneath the OK button once and you'll see the air mouse disappear on the TV screen).

REALIGN AIR MOUSE - To realign the air mouse on the remote, go near the plugged USB Receiver and your smart TV device (within 1 foot), press and hold the OK and Home buttons together at the same time for 10 seconds, and then release both buttons. The power light at the top of the remote should first start blinking red after a few seconds and then turn solid red after releasing. Once the solid red power light turns off, the realigning is complete. Make sure to keep the remote near the plugged USB Receiver the entire time. These steps may need to be repeated more than once to successfully realign the air mouse with your smart TV device.
UNPLUG USB RECEIVER - Unplug the USB Receiver from the USB Port and tightly insert it into the other USB Port on your smart TV device. Try this several times alternating between USB Ports.
REMOVE THE BATTERIES - Remove the 2 x AAA batteries from the back of the remote and reinsert them correctly.
REPLACE THE BATTERIES - Replace the included 2 x AAA batteries with different, new batteries.

If you've performed all of the troubleshooting above and your remote is still having issues, please contact us and we'll be happy to help.

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